Frequently Asked Questions

What services does Sanctuary Spa offer?

At Sanctuary Spa, we provide a range of wellness services including massages (Eastern Style, Swedish, Deep Tissue, etc.), facials, body treatments, and relaxation therapies. We also offer customized wellness packages to suit your needs.

How can I make a reservation?

To make a reservation, first add your desired treatments and products to the cart on our website. After that, please proceed to fill out the reservation form to complete your booking.

Do You Offer Pickup Services?

Yes, we offer pickup services within the Ölüdeniz and Fethiye areas. For locations outside of these areas, pickup may not be available. Please contact us in advance to arrange pickup details.

What should I expect during my first visit?

During your first visit, our team will greet you and guide you through our services. We’ll discuss your needs and preferences to ensure you receive the most suitable treatment. Feel free to ask any questions you may have!

How early should I arrive for my appointment?
24/7 Dedicated Support

We recommend arriving at least 15 minutes before your scheduled appointment to complete any necessary forms and to fully relax before your treatment begins.

Are there any age restrictions for spa treatments?
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Yes, we provide spa services for adults, and we are a family-friendly spa. Children may be allowed for specific services, but it’s best to check in advance by contacting us to confirm availability and suitability. We also offer traditional and cultural treatments that can be enjoyed by all ages.

What should I wear to the spa?
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We offer disposable bikini and shorts for your convenience. If you prefer, you may also bring your own swimwear or shorts to wear during treatments.

What are your cancellation policies?
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We require a 24-hour notice for cancellations. If you cancel within 24 hours of your appointment, a cancellation fee may apply. Please call us to reschedule or cancel your appointment.

Do you offer any discounts or promotions?
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From time to time, we offer special promotions and discounts. Please subscribe to our newsletter or check our website for updates on current offers.

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